building block SHC 021 Introduction to Communication in Health, Social Care or Childrens and Young Peoples Settings
1.1
Identify the disparate reasons why people communicate
In station to:
Ask questions
pretend human relationships
Share experiences
Reassure
Express needs
Share ideas and information
Express feelings
Relate to others
1.2
apologise how effective communication affects all aspects of the learners work
efficient communication is vital in any good work environment. All relevant parties need to be mute, listened to and listen to the views of others, in order for colleagues to foster a good working relationship and provide a good service for the individualists who use it. A working relationship which has effective communication will promptly help to build trust between the individuals involved.
It is equally pregnant to be able to communicate with the individuals who use our service. They have a right to be able to express an spirit and it is our meditate to ensure that they are understood and listened to. We must also be able to communicate back to them, so they know that their opinion has been heard and understood.
1.
3
Explain why it is important to observe an individuals reactions when communicating with them
People communicate by talking, only if they also communicate in other ways. Sometimes it is assertable to tell if some clay is upset, even when they are saying to you that they are fine. We intuitively use body language and facial expressions which, if understood and recognized, can reveal to others our true emotions. It is a very serviceable skill to be able to understand somebody by looking at all of the communication tools they are using.
If psyche is not able to communicate verbally, facial expressions may be their only method of conveying their emotions and opinions to others.
Whilst commonalities can occur with body language and facial...If you want to get a full essay, order it on our website: Orderessay
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